Blog
8 tips to make your customer service calls better
Did you know that 95% of consumers say that customer service plays a significant role in their brand choices and loyalty? If your customer service is not up to standard, you’re going…
Can an office make you a better team player? It can and will!
Today’s workspaces are being designed to put remote and in-person workers on equal footing. In the new world of #Hybrid work, teams anywhere can collaborate around virtual whiteboards, brainstorm in…
Re-imagining the future of work!
When thinking about the #FutureOfWork, one thing is for certain, we are not going back to the way we worked pre-covid. With #Hybrid working becoming the new norm across many…
What is Omnichannel customer service?
Omnichannel customer service has become a buzzword amongst large enterprises. However, small and medium-size businesses can also benefit from a similar strategy! In today’s instant gratification and communication world, customers…
Introducing Webinars in Microsoft Teams
Over the last year, Microsoft has found new ways to create engaging virtual experiences at work. Microsoft transformed spaces in our homes to offices, developed new skillsets for remote collaboration,…
Data cleansing done right: What is it and why is it so important?
In today’s digital-first world, we rely on data daily, and it’s the beating heart of your business, whether it’s the integrity of your customer’s contact details, right down to the…