Blog
How Dalycom helps with IT Support
Technology is fantastic when it works! Few of us stop to think how much we rely on IT that works and often it’s at times of crisis that we realise…
What does the 2025 telephone lines switch off mean and why is the UK doing it?
Remember the days when we were just discovering the internet and we logged on using a dial-up service that bleeped and buffered for a very long time before connecting us?…
4 customer service channels you can’t ignore!
According to Salesforce’s 2020 State of Service Report, 87 per cent of service professionals noticed that consumers had increased their usage of brands’ digital channels during the pandemic. And this trend…
8 tips to make your customer service calls better
Did you know that 95% of consumers say that customer service plays a significant role in their brand choices and loyalty? If your customer service is not up to standard, you’re going…
Can an office make you a better team player? It can and will!
Today’s workspaces are being designed to put remote and in-person workers on equal footing. In the new world of #Hybrid work, teams anywhere can collaborate around virtual whiteboards, brainstorm in…
Re-imagining the future of work!
When thinking about the #FutureOfWork, one thing is for certain, we are not going back to the way we worked pre-covid. With #Hybrid working becoming the new norm across many…