The importance of IT support and infrastructure to grow your business
Whether you’re a small company just starting out or you’re already an established SME showing substantial growth, having an IT infrastructure in place can make all the difference in your business’s efficiency.
A lot of the time IT can be overlooked by small businesses in an attempt to reduce overheads or even not deemed necessary especially if there are tech-savvy employees that are able to help out in case of an issue. The issue with this occurs when there is an issue that arises that no one has the expertise to deal with, or if new technology is integrated into the existing set-up, which is new to everyone.
That’s where setting up reliable IT infrastructure, complete with technical support pays dividends.
Using outside IT support comes with plenty of advantages
For starters, you’ll have a team of experts, trained in the latest technology on hand should any problems arise. This has the added bonus of allowing your staff to focus on their everyday tasks, rather than having to sort out and perform makeshift fixes when issues crop up. Secondly, the support package can be tailored specifically to your business, this means that you’re not paying for services your business doesn’t require.
A correctly set up infrastructure grows as your business does
Having your own dedicated outside IT support means that your network will be set up correctly from the get-go, as opposed to relying on archaic tech and out-dated software solutions (which incidentally can make systems prone to cyber attack). A well set up system will also allow your network to expand as your business grows, this means that the system will be able to be updated as opposed to being completely replaced once it reaches the end of its usefulness. Not only will this save significant costs, but also wasted man-hours in system downtime.
Your IT infrastructure will be more secure
Most IT support offers 24/7 monitoring services to help keep tabs on your network. After all your systems being up and active are vital to how your business performs. Also, security updates and maintenance will be taken care of keeping your network up to date with protection from the latest cyber-threats.
Alternatively, why not use our online IT support calculator to see how much you could save on a bespoke IT support package.