How Dalycom helps with IT Support
May 24, 2023Technology is fantastic when it works! Few of us stop to think how much we rely on IT that works…
What does the 2025 telephone lines switch off mean and why is the UK doing it?
May 18, 2022Remember the days when we were just discovering the internet and we logged on using a dial-up service that bleeped…
4 customer service channels you can’t ignore!
August 26, 2021According to Salesforce’s 2020 State of Service Report, 87 per cent of service professionals noticed that consumers had increased their usage…
8 tips to make your customer service calls better
August 5, 2021Did you know that 95% of consumers say that customer service plays a significant role in their brand choices and loyalty? If…
Can an office make you a better team player? It can and will!
July 19, 2021Today's workspaces are being designed to put remote and in-person workers on equal footing. In the new world of #Hybrid…
Re-imagining the future of work!
June 23, 2021When thinking about the #FutureOfWork, one thing is for certain, we are not going back to the way we worked…
What is Omnichannel customer service?
June 1, 2021Omnichannel customer service has become a buzzword amongst large enterprises. However, small and medium-size businesses can also benefit from a…Introducing Webinars in Microsoft Teams
May 13, 2021Over the last year, Microsoft has found new ways to create engaging virtual experiences at work. Microsoft transformed spaces in…
Data cleansing done right: What is it and why is it so important?
May 11, 2021In today's digital-first world, we rely on data daily, and it's the beating heart of your business, whether it's the…
How Microsoft Teams is powering hybrid work and the frontline in manufacturing!
April 26, 2021When we think of Microsoft Teams, we often think of office workers, of which the majority will be 'Hybrid' workers who have…
